As Chief Operating Officer, your role is to ensure that the day-to-day business runs smoothly. To do so, COOs need to ensure that employees and processes are coordinated across the organization. Cloud-based ERP systems (combined with BPO) are bringing highly innovative solutions that are reshaping the market.
A Cloud-based ERP+ BPO solution can help COOs in a few mission-critical ways:
Reduce the Cost of Goods Sold
Most COOs believe that their company’s Cost of Poor Quality is less than 5% of gross sales, or just do not know what it is. However, experts believe that a range of between 5% and 30% for manufacturing and service companies is more accurate. Independent studies note that COPQ costs businesses millions of dollars each year and its reduction can transform marginally successful companies into highly profitable ones. In additional to a lower TCO, a Cloud-based ERP+ BPO solution can help operations automate quality management and regulatory compliance processes so that any issues can be globally managed from initial detection to corrective action, and through to trend analysis.
Gain Real-Time Visibility to Improve Operations
Traditional stand-alone software applications hamper productivity and growth levels because data isn’t integrated, and it is impossible to get enterprise-wide visibility. As well, real-time information and processing simply isn’t possible with many traditional systems. A shift to a Cloud-based solution offers hugely increased transparency and the visibility needed to improve operations. A unified and integrated collection of otherwise disconnected functionalities, creates a streamlined and standardized methodology for updating databases in real-time from anywhere within the company.
Automate and Streamline Manual Operational Processes
While most large enterprises have an ERP solution at the corporate and large operations level, a vast majority of their subsidiaries continue to use manual or legacy systems to manage operations. Inefficiencies in an order-to-cash cycle, for example, in these manual and legacy systems cause various business processes to be inefficient and error prone. By automating and streamlining manual operations across the smaller divisions and subsidiaries, companies can free up valuable cash to fund future growth.
A cloud-based ERP solution, like Sutherland’s CLARITY es, is designed to improve business processes, analytics and business intelligence. Ultimately it frees up the COO and the Operations department to be able to look for more opportunities for cost reduction and improved growth and productivity.
If you are considering a cloud-based ERP solution, we’d be happy to answer your questions. Email one of our CLARITY es specialists.
A CPA with over 15 years of BPO and 25 years F&A experience, Dan has structured and managed Accounting and BPO services for many large and medium size companies in the Retail, Banking, Manufacturing, Travel, Communication and Technology sectors. He has designed and implemented process re-engineering and optimization programs in Accounts Payables, Collections, Reconciliation, Reporting and Cash Applications.
